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Non-Emergency Medical Transportation | Mercy Care DCS Comprehensive Health Plan

Provides a Health Plan for youth in the foster care system statewide. Partners with a system of providers that deliver behavioral health, dental, and medical care. Offers non-emergency medical transportation to and from covered medical and behavioral health appointments. This service is available for members who are unable to provide or pay for their own transportation. Website offers a database of providers searchable by location and service. Accepts and attempts to resolve complaints.

Last Assured

03/01/2024

Physical Address

4500 E Cotton Center Blvd, Phoenix, AZ 85040-8840

Hours

Mon-Fri 8am-5pm member services; 24-hours nurse line

Voice

602-212-4983

Member Services

Application process

Call or visit website to locate a provider. Bring photo ID, AHCCCS card, Social Security card, list of medications, and name of family doctor to first appointment.

Eligibility

Arizona youth in out-of-home placements who are involved with the Department of Child Safety. Plan is available regardless of enrollment in AHCCCS/Medicaid.

Languages

English, Spanish; other languages through phone interpreter service

Agency info

Mercy Care DCS Comprehensive Health Plan

Provides a Health Plan for youth in the foster care system statewide. Partners with a system of providers that deliver behavioral health, dental, and medical care. Offers non-emergency medical transportation to and from covered medical and behavioral health appointments. This service is available for members who are unable to provide or pay for their own transportation. Website offers a database of providers searchable by location and service. Accepts and attempts to resolve complaints.